Experience Design's innovative tools

No problem! With a smart avatar that can enter into a conversation with your employee, fed from a database, you can help your employee better speak to the customer. Practicing dialogue ensures that you are prepared and know how to respond best. This can be done by setting up a so-called dialogue training in which we develop various scenarios. For example, a pharmacist assistant who speaks to a patient who needs certain medicines and must explain that they are currently unavailable. A conversation that can quickly degenerate into an angry patient.

Imagine a virtual showroom and 3D store where customers, colleagues, and partners have an unprecedented experience. Customers can explore products and services in a real-life digital environment, without the limitations of physical space. From the comfort of their own home, they can attend interactive demonstrations, view products from all angles, and provide instant feedback. From the physical store or showroom, you can visit the additional information in the virtual showroom so that information and options become unlimited. These digital spaces also facilitate social interactions. For customers to meet each other and the salesperson, but also for colleagues and business partners to meet in a familiar environment, no matter where they are at the moment. For today's consumers, this means seamless integration of convenience, interactivity, and community, and a direct fusion of online and offline experiences.

Images say more than text. Someone explaining something, an animation that shows something, a video that takes you into an experience with the product. The physical world merges with the virtual world. We use Augmented Reality to provide products and locations with rich information. We create engaging content in the form of 3D objects that you can pick and turn, videos and animations that play when you look at the product with your phone. We let you walk into a virtual space when you're at a location. We can already arrange a space that you want to rent out for you virtually in various ways so that you can clearly show what is possible. Or we can fully digitize a hotel and place a host in the rooms that can provide your customer with information.

That's no longer necessary. We'll help you with an exhibition stand that is set up in such a way that you can also virtualize it. Visitors you meet at the fair are invited to your virtual stand after the fair. Because it is 1 on 1 with the physical stand, you are recognizable and you get a very nice conversation with your customer. And what's even more fun. Because we already place all kinds of informative content about your services and company in the virtual version, the digital twin of your exhibition stand, you can already make this virtual information available directly to visitors to your physical stand on the trade fair day. Simply by letting them look at your products and marketing messages with their phones or even better by having them wear VR or AR glasses.

Having something experienced is the best way to gain knowledge. Take advantage of that. It is difficult to get people to come to a physical location, but let's have a digital solution for that. For example, we created a virtual pharmacy for the Pharmacies Company Fund Foundation. This pharmacy is used for scholarships, for example, to motivate students to choose a pharmacy assistant course. The students can walk through the pharmacy with VR glasses, view images, enter into dialogues with patients and see and experience how things are going anywhere in the pharmacy. By also letting the students go into the pharmacy virtually at the same time, you also create a very nice situation because they see each other as avatars and can talk to each other. A wonderful way to attract attention at a trade fair, but also valuable because it can be used anywhere to motivate people to choose the pharmacy profession.

We've discussed many examples and we can integrate many of these solutions directly into your website so that it really differs from all your competitors. Much more interactive in contact with your visitor with unlimited possibilities. For example, if you have an event location, it's fun to post photos and videos, but have you ever thought about putting a digital twin of your physical location on your site. A virtual world where your visitor can walk through, where they can view everything and where you can also speak to your visitor as a host and where you can show a lot of extra information without having to be physically there yourself. Inform your visitor even better and even let them place their orders directly in that virtual world if you want.

You have a nice brochure that shows exactly what that beautiful machine does. You also have a video online that takes you one step further, including a nice animation. What if you can bring the two together and play that video when someone just looks at that brochure? Or add knowledge for the user by setting up a smart manual and showing information based on questions and simply pointing your phone's camera at the device. The possibilities are endless.